Frequently Asked Questions

Straight answers about pricing, turnaround, files, proofs and shipping.

How fast can you print my order?
Many products – banners, posters, yard signs – can be printed same-day if you order before 12 PM. Larger runs like brochures typically take 2-4 business days. Call (773) 262-7800 to confirm same-day availability for your job.
Do I get to see a proof before you print?
Always. Every order gets a free digital proof by email, checked by our prepress team. Nothing prints until you approve it – and if the print doesn’t match the approved proof, we reprint free.
What file formats do you accept?
PDF, PNG, JPG, AI and EPS up to 60MB. Upload on any product page and we instantly check the size and resolution against your print size. No file? Design free in our online studio or let our team build it.
How much do custom signs cost?
Banners start at $3.75/sq ft, yard signs at $15, retractable stands at $175, business cards at $65 and flyers at $22. Every product page shows the exact price for your size before checkout – see the full price guide on our pricing page.
Do you ship? What does it cost?
Yes – we ship nationwide. Standard shipping is $25 and orders over $150 ship free. Local pickup in Niles is always free, and same-day pickup is available on many products.
Can you design my sign for me?
Yes, free. Use the online design studio with live pricing, or send us your logo and ideas and our designers will create the artwork – you approve the free proof before printing.
What does double-sided printing cost?
Double-sided flyers, business cards, postcards and brochures are +40% over the single-sided price. Pick the sides option right on the product page.
Do you handle large or rush orders?
Yes. We print in-house so rush jobs are our specialty – with zero rush fees. For volume runs or trade-show packages, call (773) 262-7800 for volume pricing.
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Questions about reprints or returns? See our refund & returns policy.